Customer Charter

To demonstrate our commitment to our clients, we have set out below our Customer Charter, which explains how The Yorkshire HR Company will assist with your HR requirements.

We pledge to

  • Work with businesses to understand their needs and priorities;
  • Offer a bespoke service – consultancy support; training, recruitment support, psychometric assessment, executive coaching, HR mentoring, and much more...
  • Provide flexible and affordable expertise;
  • Offer timely and relevant advice, compliant with legislation and Codes of Practice;
  • Provide a personal approach , with appropriate coaching and direction;
  • Operate with integrity and professionalism;
  • Remove the headache of you getting it wrong!

Furthermore, we will

  • Provide professional support, advice and guidance whenever and wherever necessary to you;
  • Provide a timely and helpful response to all requests for information across our entire range of services;
  • Carefully and continuously check that our services provide value for money and fully meets your expectations;
  • Make expert advice available on a wide range of HR related matters - for example: private healthcare & occupational health care providers, payroll, employment lawyers, HR software systems and reports, thus providing a full and responsive advisory service to assist you in successfully developing your business.

Compare us with your current provider

The Yorkshire HR Company offer you so much more, not least because you are guaranteed the assurance and support of having access to a senior HR professional, who takes personal responsibility for every client. So, before signing a renewal contract with your current provider, please consider our proposition.

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